Terms and Conditions

Effective Date: January 3, 2025

Welcome to SwiftHato! By accessing and using our website https://swifthato.com and/or purchasing our products and services, you agree to be bound by the following Terms and Conditions. Please read these carefully before making any purchases or engaging with our services. If you do not agree to these terms, you should not use our website or services.

1. General Terms

  • Acceptance of Terms: By using our website, making a purchase, or engaging with our services, you accept and agree to abide by these Terms and Conditions. These terms govern your use of our website and the sale of our products and services.
  • Changes to Terms: We reserve the right to update, amend, or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated “Effective Date.” Please review these terms periodically to stay informed.

2. Products and Services

  • Product Information: We make every effort to ensure that the products listed on our website are described accurately. However, we do not guarantee that all descriptions, pricing, or availability are error-free. In the event of a pricing error or discrepancy, we will notify you before processing your order.
  • Services: Our landscaping services are provided based on the details outlined in your service agreement. We will make every effort to complete the work as specified, but reserve the right to modify designs, timelines, and costs based on project requirements.

3. Orders and Payments

  • Order Acceptance: By placing an order on our website, you are making an offer to purchase the products or services listed in your cart. We reserve the right to accept or reject any order for any reason, including product availability, pricing discrepancies, or technical issues.
  • Payment: All payments must be made in U.S. dollars at the time of purchase. We accept payment via major credit cards, debit cards, and other methods as indicated on our website. You agree to provide accurate payment information and authorize us to charge the total amount for your order, including applicable taxes and shipping costs.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation containing your order details. This confirmation does not constitute acceptance of your order but rather confirms that we have received your request.

4. Shipping and Delivery

  • Shipping: Shipping times and costs will vary depending on your location and the items you order. We aim to process orders within 1-3 business days and ship within 5-7 business days. Expedited shipping options may be available at checkout.
  • Delivery: Delivery dates are estimates and are not guaranteed. We will notify you of any delays or issues with your order. Shipping costs are calculated at checkout based on your shipping address.
  • Risk of Loss: All products purchased from SwiftHato are delivered via third-party carriers. The risk of loss for such products passes to you upon delivery to the carrier.

5. Returns and Refunds

For information on returns, exchanges, and refunds, please refer to our Refund and Returns Policy. Returns are subject to specific conditions, and we reserve the right to refuse returns that do not meet the criteria outlined in the policy.

6. Intellectual Property

  • Copyright and Trademarks: All content on this website, including text, images, logos, designs, and trademarks, are owned by SwiftHato or its licensors and are protected by copyright laws. You may not copy, reproduce, or distribute any content without our written permission.
  • Use of Website: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not use our website for unlawful purposes or in a way that could damage, disable, or impair its functionality.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

  • No Liability for Damages: To the fullest extent permitted by law, SwiftHato shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data, arising from your use of our website, products, or services.
  • No Warranty: Our website, products, and services are provided “as is” without any warranties, express or implied. We do not guarantee that our products will meet your specific expectations or that our website will be error-free.

9. Customer Responsibilities

  • Accurate Information: You agree to provide accurate, current, and complete information when making purchases or using our website and services.
  • Use of Services: You are responsible for ensuring that the plants and products you purchase are appropriate for your needs and environment. If you have any doubts about care requirements or suitability, we encourage you to contact our customer service team for guidance.

10. Termination

We may, at our sole discretion, suspend or terminate your access to our website and services if we believe you have violated these Terms and Conditions or if we believe your actions may harm SwiftHato or its users.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois, USA. Any legal action or proceeding arising out of or relating to these Terms and Conditions will be conducted in the courts of Kane County, Illinois.

12. Dispute Resolution

Any disputes related to these Terms and Conditions, or your use of our website and services, will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). Arbitration will take place in Kane County, Illinois, and you waive any right to a jury trial.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

SwiftHato
Po Box 631, Sugar Grove, Illinois
Phone: (630) 466-7396
Email: info@swifthato.com